Quality Features

People's Community Clinic provides affordable, quality care with dignity to ever-increasing numbers of Central Texas' uninsured and underserved children and adults.

Exceptional medical and support staff.
PCC's paid professional staff includes bilingual MD's, physicians' assistants, and advanced practice nurses with distinguished medical training and career success. Our quality 80-person medical and support staff are committed to exemplary service.

Range of services.
PCC is a comprehensive provider - our services include prenatal care, pediatrics, gynecology care and family planning, adolescent developmental assessments, evening acute care, and family practice/internal medicine disease management for adults with chronic diseases such as diabetes and cardiovascular diseases.

Founded in 1970, the oldest independent, non-profit health clinic in Austin and one of the oldest in the nation.

Volume of services.
PCC serves 11,500 (number of active patient charts) of the region's uninsured and medically underserved. During 2004, 27,000 provider visits, plus 30,000 health related services were provided.

Facility designed specifically for healthcare.
Wholly owned, debt-free, attractive 14,000 square foot health clinic.

Central location.
This convenient, safe location has a Capital Metro bus stop, enhancing patient access. PCC is located on the east access road of North IH-35, across from St. David's Medical Center, and less than a mile north of Brackenridge Hospital.

Hours of operation.
Five days and four evenings per week, year around. Appointments, Monday - Thursday, 8:30 A.M. to 8:00 P.M., Friday, 8:30 A.M. to 4:30 P.M., 56 hours/week.

Onsite Class A Pharmacy.
PCC's onsite pharmacy is convenient for patients and offers a wide variety of prescription medications at cost plus a small dispensing fee, thus enhancing compliance in starting and completing a prescribed medication plan.

Onsite laboratory.
Access to full laboratory services onsite saves patients, and medical staff, time and assures that laboratory tests are obtained in a timely manner.

Nutrition Counseling.
Dietary assessment and nutrition counseling by a registered dietitian for obese, diabetic and/or hypertensive patients. Bilingual, educational programs to assist patients in self-management of diabetes and reduce the risk of complications.

Social Work Services.
Assessment and referral; facilitation of access for compassionate release of expensive medications for low-income patients with chronic conditions.

Adolescent At-Risk Program.
With a Board Certified adolescent medical physician on staff, PCC is a Central Texas leader in the care of at-risk teenagers in our community.

Reach Out & Read.
National research validates that early, regular reading leads to significantly greater vocabulary for preschoolers and that one variable alone results in greater success in school. Thus, PCC has on staff a Reach Out & Read coordinator working with pediatricians. The ROR program provides books (English and Spanish) to patients and helps their parents come to enjoy the benefits of reading to their child(ren).

Computer links.
With St. David's Medical Center and South Austin Medical Centers for ER follow-up care.

Partnership outreach services, provided at:
American YouthWorks, LifeWorks Street Outreach Program, and Phoenix Academy. PCC goes where primary care is most needed. The adolescent program also provides services offsite in conjunction with Manor and Austin Independent School Districts. Presently the Clinic is involved in at least ten collaborations.

Both onsite (medical and community) volunteers as well community leaders who work throughout the year planning the annual P4P/People4People October corporate olympics.

Board of Directors.
Highly committed, diverse, and experienced (MD's, hospital and finance executives, CEO's, strategic planners, community leaders) board. Active committee structure.


Quality Features Validation